Frequently Asked Questions (FAQ)

Q: What is a smart home?

A: A smart home is a house equipped with devices and appliances that can be controlled remotely via a smartphone, tablet, or computer. These devices can be connected through a network and can communicate with each other to make your home more efficient, convenient, and secure.

Q: What smart home products and services do you offer?

A: We offer a variety of smart home products and services, including:

Products: Smart switches, Smart Locks, Smart Heating Control, Smart Cameras, Smart Security systems, Smart Safety systems, Smart Sounds Systems, Smart Pets Feeding, Smart Valves and others.

Services: Projects Survey, Consultation, Smart Systems Installation

Q: How do I set up my smart home devices?

A: Each device may have its own setup process, but in general, you will need to connect the device to your Wi-Fi network and download our Smarwish App on your smartphone or tablet. The app will guide you through the setup process and provide step-by-step instructions.

Q: Can I control my smart home devices when I’m away from home?

A: Yes, you can control your smart home devices from anywhere as long as you have an internet connection. You can use Smarwish App on your smartphone or tablet to remotely control your devices.

Q: What smart home devices are compatible with my existing setup?

A: Compatibility varies depending on the device and your existing setup. Please check the product description or contact us for more information.

Q: Can I integrate my smart home devices with voice assistants like Amazon Alexa or Google Assistant? A: Yes, our smart home devices are compatible with voice assistants. You can use voice commands to control your devices hands-free.

Q: Are your smart home devices secure?

A: Yes, our smart home devices are designed with security in mind.

Q: Do you offer customer support?

A: Yes, we offer customer support. If you have any questions or concerns about our products or services, please contact us .

Q: How can I troubleshoot my smart home devices?

A: If you are experiencing issues with your smart home devices, please consult the corresponding app or user manual for troubleshooting tips. If you need further assistance, please contact us.

Q: Do you offer installation services?

A: Yes, we offer installation services for certain smart home devices. Please contact us for more information.